Enterprise mobility and BYOD (Bring Your Own Device) are here to stay. Smartphones and tablets are being used in every aspect of business as workers use their devices on the job. While companies originally pushed back to try to control BYOD, many businesses have now realized that employees will use their devices whether sanctioned or not. It is time to ride the BYOD wave and make mobile capabilities work for you.
Enterprise Mobility Drives Productivity and Efficiency
Driving business with mobile technology has become standard practice in many industries. Mobility isn’t just for large companies; small and medium-sized businesses have joined the move to mobile because they want the productivity enhancements that it brings as well. In a recent survey of 752 companies, CDW found:
- 94% say mobile devices make them more efficient
- 89% of business employees use mobile devices for work
- 67% would be less competitive without workforce mobility
Companies who do not take advantage of the benefits mobility can provide, may begin to lose business to competitors who have lowered costs and improved the customer experience through the use of mobile technology. If you want to keep up with the competition, you should have a plan in place to implement mobility in your business. Adding mobile capabilities to your existing business systems has an overall positive impact on the organization. You can expect:
- Streamlined processes: Every function—sales, service, manufacturing, warehousing, human resources—has business procedures that can be streamlined because employees are not tied to the desktop.
- Improved productivity: Employees can be more efficient on the job by being where they need to be to finish the job.
- Higher competitiveness: Mobility makes you more competitive as you can be more flexible and offer great customer service.
- Increased revenue: Providing mobile capabilities to customers can fuel growth.
BYOD Creates Complexity and Challenges
While there are significant benefits to implementing mobile technology across all areas of business, there are certainly challenges that you will need to address.
Device Management: Apps need to run on different kinds of devices such as smartphones, tablets and wearables. Smartphones are primarily used for email and other communication, but tablets are preferred to access content and give presentations. Looming in the future are wearables, which just may push smartphones aside someday.
App Management: BYOD increases the complexity of your technology requirements. Simple reporting and dashboards have been available on mobile devices for some time, but now companies are moving toward conducting business processes on these devices. Employees will need to have the same functionality on their mobile device as they would on a desktop computer. Your system must be capable of being accessed with iOS, Android and Windows. Interfaces will need to be optimized for smaller screens and they must be simple and easy-to-use to eliminate employee frustration.
The proliferation of apps available on smartphones and tablets could create a hodgepodge of unrelated systems. Having apps running on all of the mobile devices won’t be effective unless the apps are integrated with corporate systems. Employees need to be able to complete all functions from their mobile devices, accessing data and processes in real-time. Back-office integration will increase efficiency, eliminate double-entry errors and enable effective decision-making.
Data Security and Sharing: As more employees have direct access to your enterprise data, you will need a strategy in place to ensure your sensitive corporate information is secure. Increased data accessibility helps improve efficiency and responsiveness, but it creates more data security issues. Care must be taken to secure data both internally and externally.
Enterprise Resource Planning Integration Reduces Chaos and Complexity
Since workforce mobility greatly increases the number of devices used by your systems, it could generate complexity and chaos. To mitigate these risks, your mobile strategy should include an integrated IT system. When data needs to be available anywhere and everywhere, a common technology platform and database will help enable information integrity and accessibility. Data transparency allows visibility and insight as you empower all levels to make better decisions and act responsively to changing business needs.
In spite of these challenges, mobile capabilities should be included in your technology plans. Don’t wait for the influx of BYOD to become overwhelming. Take charge of the process and use it to reshape your business.
PositiveVision is a full service consulting firm specializing in the implementation and support of business management software for small to medium sized businesses. By leveraging out of the box technology such as Sage 300 and SYSPRO, PositiveVision assists clients in streamlining inefficient processes, growing revenue streams and reducing costs. As a result, their clients are more productive, competitive and profitable. PositiveVision’s goal is to improve the performance of businesses and be a long term partner by providing resources and expertise needed along with exceptional customer service. To learn more about PositiveVision, please visit www.positivevision.biz.