In nearly any situation in life, a proactive approach is better than a reactive one. If you foresee an accident at the dinner table, do you move the glass away from the edge of the table, or do you sit there and wait for a child to knock it to the ground, spilling milk all over the carpet? Obviously, you remove the glass from harm's way. There's no fuss, no muss, and everyone can go on about their day. In the end, the simple act of identifying the potential problem and resolving the situation saved you time, money, and frustration. After all, sometimes there really is a reason to cry over spilled milk.
Likewise, when it comes to your company's information technology systems, prevention is far cheaper and faster than the reactionary alternative, and it will almost assuredly result in better outcomes for all parties involved.
1. Scheduled Downtime is Easier to Digest than Unexpected Errors
If you've ever received a popup that tells you the server's out of disk space when you tried to save an important document, you already know how frustrating unplanned downtime can be. That single, seemingly-innocent popup can cause a world of hurt in terms of efficiency, workflow, and customer satisfaction.
Any unplanned downtime causes hardships on a business and its customers. With a proactive IT approach, however, you can schedule maintenance and resolve potential issues before they actually become problems. Proper monitoring allows you to create planned, deliberate resolutions so you can schedule your business accordingly and keep customers apprised of any scheduled downtime.
Your customers will swallow scheduled maintenance far better than unexpected error messages.
2. People Who Aren't Working Put a Strain on Payroll
Technology problems can easily bring workflow to a screeching halt. If your employees aren't able to do their jobs because of unexpected technology downtime, you still have to pay them. When your IT infrastructure goes down, you have money going out, but your workers aren't producing anything that brings money back in.
Your organization's payroll is likely one of your highest costs. If you don't want to see some of your most expensive and important assets go underutilized, make sure your people don't have to stop what they're doing to wait on reactionary IT fixes.
3. Technology Issues Create Friction in an Operation.
You may not realize how much you rely on technology until it stops working. A failure on the labeling system could prevent shipments. Email problems could limit your clients' ability to communicate with you.
Technological failures slow everything down and create frustration in the wake of their disasters.
4. Maintainance is Cheaper than Repair.
In automobiles, regular oil changes are a lot cheaper than blown head gaskets. The same idea goes for your company's computer systems. Keeping them maintained and functioning properly can help keep away costly repair bills.
Besides simply being cost-effective from the beginning, proactive IT solutions are far easier to integrate into your business's budget than unexpected and expensive mishaps that weren't accounted for when this year's expenses were approved.
5. Reactive Disaster Recovery Can be a Disaster
Fires, floods, and cyber attacks generally aren't scheduled on the agenda. With a proactive approach, you'll have systems already in place to address emergencies at a moment's notice, imploring the use of remote backups and disaster recovery equipment. If you're reactive in times of emergency, your critical business data could easily be swept away forever.
By reading this article, you're taking the first step toward putting preventative measures into place. Now that you know why proactive IT is more effective than reactive IT, it's time to reach out to a tech services provider that can help you closely monitor your company's technology. With the right IT services partner by your side, you'll maximize profits, minimize costs, and sleep better at night, knowing your systems, data, and information are safe and secure.