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Business Technology 101: What You Need To Know If You're A "Technology Dummy"

"The only limit to our realization of tomorrow will be our doubts of today." - Franklin D. Roosevelt

As a business leader, you don't need to be a expert in everything related to business; however, you can't afford to bury your head in the sand...

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"The only limit to our realization of tomorrow will be our doubts of today." - Franklin D. Roosevelt

As a business leader, you don't need to be a expert in everything related to business; however, you can't afford to bury your head in the sand regarding technology. Business thrives on innovation, and innovation thrives on technology, making it nearly impossible to separate business from tech. Yet, what happens when email is about as far as you've ventured into the world of tech?

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Horror Stories Of IT Issues Gone Wrong

For many small to mid-sized companies, IT operations run smoothly, efficiently and without cause for alarm - right up until the point when some seemingly small wrench suddenly throws the entire system into disarray. Whether because of user error,...

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For many small to mid-sized companies, IT operations run smoothly, efficiently and without cause for alarm - right up until the point when some seemingly small wrench suddenly throws the entire system into disarray. Whether because of user error, willful destruction or natural disaster, your firm's network and information security are often just one incident away from a major and costly issue. The following horror stories of IT issues gone terribly wrong illustrate the need for all companies, regardless of size and industry, to either maintain an internal IT department or utilize an IT support service that can protect the security of their network.

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5 Things A World-Class Managed Service Provider Must Have

More and more small and midsize businesses are turning to managed service providers to manage and maintain their network and systems infrastructure. If you search for “IT managed services provider Chicago” you have pages of search results to...

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More and more small and midsize businesses are turning to managed service providers to manage and maintain their network and systems infrastructure. If you search for “IT managed services provider Chicago” you have pages of search results to browse, compare and talk to. 38 pages in fact!

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5 Tips For Choosing A New Managed Services Provider

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8 Warning Signs It's Time To Change Your Managed Services Provider

Information Technology is often considered a necessary evil both small and midsize businesses should have, but find inconvenient. These days, getting adequate support for IT has become far more important than it used to be. Hiring the right managed...

Information Technology is often considered a necessary evil both small and midsize businesses should have, but find inconvenient. These days, getting adequate support for IT has become far more important than it used to be. Hiring the right managed service provider is the best way to get professional IT support for businesses. After all, it’s efficiently handled by a team of dedicated IT experts rather than a single worker who can quit, fall sick, take vacations, or lack necessary skill-sets for a wide range of issues.         

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Why A "Good" Tech Isn't Good Enough

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5 Characteristics of an Excellent Help Desk

It’s 4:45 on a Friday. You need to get that report printed for your boss. You hit print. Nothing. You make a frantic call to your help desk. The phone rings... and ring... The last thing you want when your computer is broken is the added hassle...

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It’s 4:45 on a Friday. You need to get that report printed for your boss. You hit print. Nothing. You make a frantic call to your help desk. The phone rings... and ring... The last thing you want when your computer is broken is the added hassle from a service desk engineer.

You’re already frustrated and stressed. The last thing you need is some attitude, or excuses why your issue can’t be quickly addressed. It doesn't have to be this way! Excellent Help Desk support does exist, and here are 5 traits of world class service:

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MotherG Presented with Elite Award for Best of the Best Small Business Category

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The True Cost of Your IT Managed Service Provider: 5 Common Mistakes

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Warning: Are You Getting Poor Strategic Advice?

One of the most important aspects of a managed service provider’s offering is the “Strategic IT Guidance” of the VCIO. There are myriad solutions, products, directions, options, etc. The technology changes so quickly, it’s difficult just to keep...


One of the most important aspects of a managed service provider’s offering is the “Strategic IT Guidance” of the VCIO. There are myriad solutions, products, directions, options, etc. The technology changes so quickly, it’s difficult just to keep up with the new buzzwords.

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