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5 Things A World-Class Managed Service Provider Must Have

More and more small and midsize businesses are turning to managed service providers to manage and maintain their network and systems infrastructure. If you search for “IT managed services provider Chicago” you have pages of search results to...

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More and more small and midsize businesses are turning to managed service providers to manage and maintain their network and systems infrastructure. If you search for “IT managed services provider Chicago” you have pages of search results to browse, compare and talk to. 38 pages in fact!

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5 Tips For Choosing A New Managed Services Provider

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8 Warning Signs It's Time To Change Your Managed Services Provider

Information Technology is often considered a necessary evil both small and midsize businesses should have, but find inconvenient. These days, getting adequate support for IT has become far more important than it used to be. Hiring the right managed...

Information Technology is often considered a necessary evil both small and midsize businesses should have, but find inconvenient. These days, getting adequate support for IT has become far more important than it used to be. Hiring the right managed service provider is the best way to get professional IT support for businesses. After all, it’s efficiently handled by a team of dedicated IT experts rather than a single worker who can quit, fall sick, take vacations, or lack necessary skill-sets for a wide range of issues.         

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Windows XP: The Zombie Operating System That Will Not Die

As of April 8, 2014, support and updates for Windows XP are no longer available. Don't let your PC go unprotected.

Microsoft has stopped supporting Windows XP which means if you're still using that operating system, you're on your own. Even...

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As of April 8, 2014, support and updates for Windows XP are no longer available. Don't let your PC go unprotected.

Microsoft has stopped supporting Windows XP which means if you're still using that operating system, you're on your own. Even though Windows XP is dead, it has risen again just like a zombie. Many companies are still using this o/s due to budget restraints, lack of time, comfort and familiarity among many other reasons.

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3 Ways to Protect Your Business From Security Threats

Daily Quotes

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How To Protect Your Information After A Data Breach

What happened at LastPass back in June?

In June of 2015, LastPass (a password management tool) was targeted by hackers. The resulting security breach quickly became “big news” adding more worry to everyone's mind. People started to wonder if...

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What happened at LastPass back in June?

In June of 2015, LastPass (a password management tool) was targeted by hackers. The resulting security breach quickly became “big news” adding more worry to everyone's mind. People started to wonder if they should stop using online password managers. The hackers made it through the LastPass internal systems and stole customer Email addresses as well as password reminder information.

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5 Myths About Mobile Phones You Can't Ignore

Almost everyone has a smartphone these days. They’re portable, convenient, and practical devices that connect us to people all across the globe. We have access to our social media accounts, e-mail, and all our apps anytime.

mobile oAlmost everyone has a smartphone these days. They’re portable, convenient, and practical devices that connect us to people all across the globe. We have access to our social media accounts, e-mail, and all our apps anytime.

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Why A "Good" Tech Isn't Good Enough

help desk

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5 Characteristics of an Excellent Help Desk

It’s 4:45 on a Friday. You need to get that report printed for your boss. You hit print. Nothing. You make a frantic call to your help desk. The phone rings... and ring... The last thing you want when your computer is broken is the added hassle...

MotherG_ Characteristics of an excellent help desk.png

It’s 4:45 on a Friday. You need to get that report printed for your boss. You hit print. Nothing. You make a frantic call to your help desk. The phone rings... and ring... The last thing you want when your computer is broken is the added hassle from a service desk engineer.

You’re already frustrated and stressed. The last thing you need is some attitude, or excuses why your issue can’t be quickly addressed. It doesn't have to be this way! Excellent Help Desk support does exist, and here are 5 traits of world class service:

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Does Your Business Look At Technology The Wrong Way?

Does Your Business Look At Technology

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