It’s 4:45 on a Friday. You need to get that report printed for your boss. You hit print. Nothing. You make a frantic call to your help desk. The phone rings... and ring... The last thing you want when your computer is broken is the added hassle...
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By motherg
Apr 12, 2018 in IT business strategyIn virtually every business model, managers and owners are struggling to find a tricky balance. You may be seeing rapid growth of your portfolio, even new opportunities for scaling. And, at the....
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By
Nov
13,
2014
in
customer feedback,
customer service,
Customer Service,
net promoter score,
nps,
Our Philosophy on IT,
rating scale
If you're happy and you know it, clap your hands. (clap, clap)
Making our customers happy is a crucial part of our Core Values at MotherG. It is not about just doing something nice or giving them short term satisfaction; it’s our main goal - our
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