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Joe Tricker

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Smartphone Security: 3 Best Practices You Need

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Dec 23, 2015 in Security

Proactive Support Does Exist!

I recently received an information request from a small business owner. She's been running her own business for a few years. They've seen success, and they've experienced failure. It is always a struggle to maintain a budget, to keep employees...

I recently received an information request from a small business owner. She's been running her own business for a few years. They've seen success, and they've experienced failure. It is always a struggle to maintain a budget, to keep employees productive, and to maintain technology efficiently to run the overall business. Since we're smack dab in the middle of the holiday season, I thought it would be appropriate to share the correspondence.

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Dec 03, 2015 in Technology & Business

Is Microsoft Edge A Good Browser?

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Nov 12, 2015 in Security

Two Factor Authentication: How Does It Protect You?

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Windows XP: The Zombie Operating System That Will Not Die

As of April 8, 2014, support and updates for Windows XP are no longer available. Don't let your PC go unprotected.

Microsoft has stopped supporting Windows XP which means if you're still using that operating system, you're on your own. Even...

zombie2

As of April 8, 2014, support and updates for Windows XP are no longer available. Don't let your PC go unprotected.

Microsoft has stopped supporting Windows XP which means if you're still using that operating system, you're on your own. Even though Windows XP is dead, it has risen again just like a zombie. Many companies are still using this o/s due to budget restraints, lack of time, comfort and familiarity among many other reasons.

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How To Recover From A Phishing Scam

If I promised to put $1000 in your bank account when you give me your login credentials, would we have a deal? What if I were a random stranger stuck in a foreign jail needing bail money? Would you be my benefactor? Your bank, ISP, or social media...

If I promised to put $1000 in your bank account when you give me your login credentials, would we have a deal? What if I were a random stranger stuck in a foreign jail needing bail money? Would you be my benefactor? Your bank, ISP, or social media account has chosen you for a random password verification – just click the link below to continue! Any of these sound familiar? Have you been tempted? Clicked the link?

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5 Characteristics of an Excellent Help Desk

It’s 4:45 on a Friday. You need to get that report printed for your boss. You hit print. Nothing. You make a frantic call to your help desk. The phone rings... and ring... The last thing you want when your computer is broken is the added hassle...

MotherG_ Characteristics of an excellent help desk.png

It’s 4:45 on a Friday. You need to get that report printed for your boss. You hit print. Nothing. You make a frantic call to your help desk. The phone rings... and ring... The last thing you want when your computer is broken is the added hassle from a service desk engineer.

You’re already frustrated and stressed. The last thing you need is some attitude, or excuses why your issue can’t be quickly addressed. It doesn't have to be this way! Excellent Help Desk support does exist, and here are 5 traits of world class service:

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Jul 15, 2015 in Technology & Business

Onboarding Key to Long-Term Success

Meeting with a new client who has just signed up for our service is an exciting time. It means they have placed their trust in our service, our brand promise, and our people. As an organization, we are going to do everything possible to make the...

Meeting with a new client who has just signed up for our service is an exciting time. It means they have placed their trust in our service, our brand promise, and our people. As an organization, we are going to do everything possible to make the client happy & profitable for a long, long time.

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How to Recognize Phishing Scam Emails

How to Recognize

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Mar 26, 2015 in Security

Spring Cleaning: Electronics & Gadgets

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