Jan 30, 2017 in IT Strategy, IT Resources / By Dave Davenport

Are Your Employees Using the Right IT Resources to Get the Job Done?

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Amid changing trends, economic constraints, and technological advancements, having the right IT solutions is critical to helping employees do their jobs effectively, allowing businesses to maintain a competitive advantage.  IT resources are a good fit for your company when they optimize employee performance so you can do more with less while still reaching your goals.  While technology can become a distraction, appropriate resources make the job easier and allow your workers to maximize their potential rather than just getting by. Adequate IT solutions are characterized by several features.

Appropriate technology enhances communication. Cloud-based solutions create enterprise-wide platforms through which employees and managers can collaborate, exchanging ideas and information. Employees are better-informed regarding workplace strategies and business objectives. Equipped with a "big picture" perspective, everyone can be on the same page. Cloud-based software is especially beneficial for employees who telecommute, or if your business operates at multiple locations, as it eliminates "corporate silos." If needed, communication channels can be extended to include partners and customers, allowing employees and managers to engage with them to better meet their needs.

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Virtual solutions help you make the best use of existing resources so you can lower capital expenditures and avoid workflow disruptions. Web-based operating systems maintained via off-site servers extend the longevity of aging desktop computers and reduce costs related to hardware maintenance, as you won't be saddled with the frequent upgrades typically associated with increased software demands. Not having to replace desktops as often minimizes the hassle of moving computers in and out of workstations and taking time to set up new equipment.

Investing in the right technology improves access to information. Instead of requiring your employees to painstakingly go through spreadsheets to locate information, you can set up a database through the cloud. Employees can quickly access it anytime, from any location, to make more efficient use of their workday. Additionally, Web-based databases enable those whose jobs require travel to make more effective use of their time while out of the office. Web-based data storage is more secure than on-site server-based data sets, and does not limit access to a small number of users.  

Appropriate IT solutions allow you to align with the objectives of your business. Carefully assess the greatest productivity challenges your company faces. Limited Internet bandwidth and out-of-date hardware or software can cause workflow bottlenecks, even among the most productive employees. If you haven't already done so, come up with a plan to update your technology regularly so you can head off delays before they occur. If it's been quite a while since you upgraded your IT resources, it's time to bring them up-to-date.

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Superior IT solutions motivate employees to use them. Software is user-friendly and can be configured to enhance productivity rather than require a one-size-fits-all approach to process management. Employees engage with the technology through easy-to-use interfaces and keyboard shortcuts to readily locate information. Technology should allow you to automate routine processes to streamline workflows. Employees then have more time to devote to projects and other tasks that should be given top priority. High-quality IT solutions also provide responsive customer support to help employees overcome technology challenges and maximize their performance.

Taking advantage of the right IT solutions boosts employees' morale and productivity, motivating them to engage with other team members. Employees are more enthusiastic about their work when they don't have to deal with the frustration of obsolete technology. Automated processes eliminate the repetitive tedium of many tasks. Up-to-date IT resources allow you to augment the capabilities of your greatest asset- your employees. 

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